USC Online is currently seeking a Technology Support Specialist to join our technology team. This new role is dedicated to ensuring seamless technological experiences for our online graduate degree program students, staff and faculty. The successful candidate will be instrumental in providing end-user support, including troubleshooting and resolving issues related to our learning management, support, and back-office systems. You will be the frontline in assisting students, staff, and faculty with technical challenges, managing user accounts, and contributing to the improvement of our virtual and physical support presence. This position requires a blend of technical acuity, customer service excellence, and a passion for education technology.Respons