Scheduled Hours

40

Position Summary

Works independently and under moderate supervision for complex matters. Provides direct support for specialized high-performance computing users, including storage and networked applications â“ which may include the management of vendors/consultants to ensure WashU ITâ™s business and system goals are met. In this role, you will work collaboratively with peers and may be called upon for operations and oversight of an entire technology infrastructure, including its effectiveness, efficiency, and secure operation.

Job Description

Primary Duties & Responsibilities

• Assists in solving problems and supports users on high performance computing needs, including storage and networked applications.
• Monitors and supports IT infrastructure and network activities which may include data storage platform infrastructure, backup systems, authentication systems.
• Provides infrastructure assessment through modeling, simulation and assists on consulting with users on unique needs.
• Monitors systems performance in accordance with defined uptime performance; provides recommendations and solutions.
• Performs the installation and day-to-day management of storage management and backup software and hardware.
• Manages upgrade and license renewals.
• May assist management in assessing business needs and determining ways to support business requirements including, supporting the creating of the annual IT budget.
• Performs other duties as assigned.

Preferred Qualifications

• Prior experience in a higher education technology environment.
• Positive attitude.
• Exceptional work ethic and ability to be flexible and think quickly in a fast-paced, multi-tasking environment.
• Willingness to take direction, work as part of a team and responsive to change and innovation and the capability to work on several tasks simultaneously.
• Attention to detail.

Required Qualifications

• Bachelorâ™s degree in a technical discipline such as Computer Science or relevant field, plus four years of experience, or equivalent combination of education/experience.
• Knowledge of Windows and Linux/Operating System, Web Servers, Technologies, Ghost/Image Technologies, Windows Server 2000, 2003, and 2008, Linux/Unix, Virtualization Technologies, Windows XP, Vista.

Grade

G13

Salary Range

$65,900.00 - $112,700.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weâ™ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universityâ™s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

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