• Job Type: Support Staff - Union
• Bargaining Unit: Local 32 BJ
• Regular/Temporary: Regular
• Hours Per Week: 40
• Standard Work Schedule: Monday-Friday 8:00 am-5:00 pm 24/7 on-call
• Salary Range: $65,000 - $75,000

Position Summary

The Superintendent is expected to monitor any issues that affect asset value and resident satisfaction in any assigned portfolio property. The incumbent anticipates the needs of the residents, working with the Porters and Handypersons on site to ensure the delivery of services at a level that will meet residents??? utmost satisfaction.

Responsibilities

• The Superintendent is tasked with maintaining all operational equipment on the premises. This includes routine inspections of facilities and machinery to assess service needs and perform necessary maintenance.

• Responsibilities include repairing and maintaining equipment, common areas, and apartments, as well as upkeep on roofs, fire escapes, and other areas critical to efficient property management.

• Proficiency with office suite software and industry-specific technology is crucial for managing building maintenance and client services.

• Responsible for keeping records of tenant inquiries and other aspects of residential operations, which may be used to generate reports as directed by the Regional Manager.

• Duties encompass thorough cleaning of apartments, heavy lifting, moving residential appliances, and snow removal.

• Oversee outstanding work orders, on-site projects, and other tasks to ensure timely completion. Additionally, they will ensure all legal requirements are met and proper documentation is maintained.

• Regular communication with building staff is essential to understand their skills and training needs and to keep the Regional Manager updated on their status.

• Ensuring adherence to all policies and procedures, including safety guidelines and regulations, is a key responsibility.

• Providing exceptional customer service to prospects and residents is a standard at Columbia Residential. The Superintendent will ensure all resident requests are addressed promptly and professionally.

• Unexpected maintenance needs will be managed efficiently, with timely and professional communication with residents.

• Foster positive relationships with Columbia Residential residents, staff, and vendors.

• The Building Superintendent is required to live in University housing and must be available at all times for emergency on-call duties.

Minimum Qualifications

• A High School Diploma or equivalent is required, plus a minimum of 3 years of related experience, which should include experience as a Handyperson and/or Porter.  Computer proficiency is required.
• Ability to attain required certificates or licenses including Standpipe Certificate, Sprinkler Certificate, No. 6 Boiler License, and No. 6 Fuel Oil Certificate of Fitness.
• Essential duties of the job include heavy lifting and a possibility of outdoor work in any type of weather.
• Must be well-versed in the proper operation and maintenance of absorption air conditioning, chiller units, and their auxiliaries. 
• The candidate should also have a working knowledge of oil-fired low-pressure boilers and their auxiliaries; fire safety systems; and be able to ensure that they are in good working order at all times. 

Preferred Qualifications

• Supervisory experience is preferred.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.

About Columbia University

Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.

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