About Hofstra:

Position Title: Associate CIO, Director of ITS Agility and Project Delivery

School/Division: ITS Office of CIO (division)

Office: Information Technology Services, Office of the CIO

Full Time/Part Time: Full-Time

Description:

• Ideates, develops, and implements a customer-centered architecture for the continuous assessment and improvement of ITS agility and project delivery processes, with a focus on consistent, high-quality outcomes and a high level of customer satisfaction.
• Coaches, facilitates continuous improvement, and applies the most appropriate agile tools and techniques to each constituent team in the ITS portfolio (e.g., Data Warehousing, Digital Infrastructure, Engagement and Client Support, Enterprise Systems, Security).
• Provides matrixed leadership, guidance, and coaching for project managers and other employees across the ITS portfolio's functional teams.
• Ideates, develops, and implements a uniform process to track inbound requests from academic and administrative units, along with other institutional technology needs and priorities, with a focus on value delivery and customer impact.
• Monitors the division's project delivery commitments and performance against quantitative and qualitative measures, including resource availability, value delivery, outcomes and organizational impact, morale, and customer satisfaction.
• Serves as a liaison between ITS and academic and administrative departments to aid in the definition, review, approval, and delivery of ITS initiatives.
• Establishes an agile community of practice, supporting the professional growth of individual contributors, their teams, and the division.
• Models servant-leadership and the successful application of agile principles to facilitate a cultural shift.
• Supports ITS teams in resource planning and allocation to ensure smooth project delivery.
• Performs other related duties as assigned.

Qualifications:

• Bachelor's degree required.
• Five to eight years of full-time professional experience in information technology, with evidence of successful and progressively responsible roles (including growth in levels of responsibility, complexity of work, and the number and sophistication of employees).
• Proven ability to communicate effectively with both technical and non-technical individuals.
• Demonstrated willingness and ability to carry out the essential responsibilities listed with humility, grace, and optimism.
• Understanding of and sensitivity to the diverse and inclusive nature of a distinguished higher education environment.

Preferred Qualifications:

• Advanced degree in project management, computer science, computer engineering, data science, or a relevant engineering field preferred.
• Leadership experience in a cross-functional, matrixed IT environment, with evidence of the ability to successfully address internal and external risks, issues, and dependencies, where ownership resides with another functional team.
• Advanced certification in one or more agile frameworks, e.g., Scrum, Kanban, LeSS, SAFe, etc.
• Certification in one or more classic project management methodologies, e.g., PMI Project Management Professional (PMI-PMP).
• Professional experience in a leadership role at a higher education institution.
• Experience configuring and using Atlassian Jira, ServiceNow, and/or other similar project and service management systems.

EEO Statement:

About Hofstra University

Hofstra University is a nationally ranked and recognized private university in Hempstead, N.Y. that is the only school to ever host three consecutive presidential debates (2008, 2012 and 2016). At Hofstra, students get the best of both worlds. Our campus is a leafy oasis just a quick train ride away from New York City and all its cultural, recreational and professional opportunities. We offer small classes and personal attention, with the resources, technology and facilities of a large university. Students can choose from more than 160 undergraduate program options and 165 graduate program options in the liberal arts and sciences, education, health professions and human services, the Peter S. Kalikow School of Government, Public Policy and International Affairs, the Fred DeMatteis School of Engineering and Applied Science, the Frank G. Zarb School of Business, the Lawrence Herbert School of Communication, the Maurice A. Deane School of Law, the Hofstra Northwell School of Graduate Nursing and Physician Assistant Studies, and the Donald and Barbara Zucker School of Medicine at Hofstra/Northwell. Hofstra University is a dynamic community of more than 11,000 students from around the w...orld who are dedicated to civic engagement, academic excellence and becoming leaders in their communities and their careers.

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