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System Administrator II-Telecommunications
ESSENTIAL JOB FUNCTIONSSystem Administration & MonitoringAssures minimum service interruptions by analyzing performance, scalability, and availability of resources.Develops strategies for, and completes performance tuning of, College mission-critical VoIP systems.Analyzes, tests, and troubleshoots assigned systems. Performs Tier 3 troubleshooting and serves as an escalation point for any issues Tier I and II support are unable to resolve.Schedules system downtime with end users and technical staff members to facilitate hardware and software changes following CSCC change management procedures.Hardware & Application SupportPerforms specialized duties involved in the pl
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