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Programmer, Senior, eLearning & Institutional Research Systems Administrator
Guilford Technical Community College
Details
Posted: 31-May-25
Location: Jamestown, North Carolina
Internal Number: 9807
Job Description Summary:
At Guilford Technical Community College (GTCC), we are dedicated to transforming lives through education and creating a lasting impact on our community. We invite passionate and innovative individuals to join our mission-driven team, where you can enjoy a fulfilling work-life balance and competitive benefits, including a robust pension plan. Our beautiful, well-maintained campuses provide an inspiring environment for both teaching and learning, within an atmosphere of collaboration and excellence. At GTCC, you'll be part of a supportive, dynamic, and inclusive culture committed to delivering exceptional results, making it a truly amazing place to work and thrive.
The Senior Programmer – eLearning & Institutional Research Systems Administrator is a technical administrator responsible for GTCC's Learning Management System (LMS) and associated integrations, plug-ins, and custom programs, as well as key systems used in Institutional Research (IR). This position ensures the stability of core eLearning systems by monitoring logs, analyzing trends, conducting testing, and reviewing documentation from industry leaders. Additionally, this role designs, manages, and integrates student, course, and faculty data from the Student Information System (SIS) and Learning Management System (LMS) into college-wide tools, including student engagement and early alert systems, institutional research software, and faculty credentialing systems. The Senior Programmer writes custom interfaces and reports using tools such as Informer, ODS, Watermark, and Zogotech to support instruction and decision-making. The position provides data to the Director for analysis, supports end users via the Helpdesk, and organizes technical documentation. The Senior Programmer collaborates with ITS and eLearning teams, partners with stakeholders across Instruction and Institutional Research to define requirements, and ensures data accuracy, system performance, and compliance.
The Senior Programmer – eLearning & Institutional Research Systems Administrator is a technical administrator responsible for GTCC's Learning Management System (LMS) and associated integrations, plug-ins, and custom programs, as well as key systems used in Institutional Research (IR). This position ensures the stability of core eLearning systems by monitoring logs, analyzing trends, conducting testing, and reviewing documentation from industry leaders. Additionally, this role designs, manages, and integrates student, course, and faculty data from the Student Information System (SIS) and Learning Management System (LMS) into college-wide tools, including student engagement and early alert systems, institutional research software, and faculty credentialing systems. The Senior Programmer writes custom interfaces and reports using tools such as Informer, ODS, Watermark, and Zogotech to support instruction and decision-making. The position provides data to the Director for analysis, supports end users via the Helpdesk, and organizes technical documentation. The Senior Programmer collaborates with ITS and eLearning teams, partners with stakeholders across Instruction and Institutional Research to define requirements, and ensures data accuracy, system performance, and compliance.
Education Required:
- Bachelor's degree from an institutionally accredited college or university in Computer Programming, Computer Science, Information Technology, Web Development, or a related area.
Education Preferred:
- Master's degree from an institutionally accredited college or university in Computer Programming, Computer Science, Information Technology, Web Development, or a related area.
- Canvas Technical Admin certification
- Project Management certification
Experience Required:
- 5 years of experience with programming and application support, including a Learning Management System (e.g., Canvas, Blackboard, etc.)
- 2 years of experience as primary administrator of a college Learning Management System (LMS), including course creation, user management, and integration with multiple systems.
- 2 years of experience with complex programming languages, web tools, scripting languages, database design, and operating systems, including SQL.
- Experience with helpdesk systems, such as Service Desk Now
- Experience with creating reports using a business intelligence and data analytics tool for a student information system, such as Informer
- Experience with Colleague or similar Student Information System (SIS)
Experience Preferred:
- Greater than 5 years of experience with programming and application support, including a Learning Management System (e.g., Canvas, Blackboard, etc.)
- Greater than 2 years of experience as primary administrator of a college Learning Management System (LMS), including course creation, user management, and integration with multiple systems.
- Greater than 2 years of experience with complex programming languages, web tools, scripting languages, database design, and operating systems, including SQL.
- Experience with online accessibility standards
- Experience with video capturing products such as Studio, plagiarism detection tools such as CopyLeaks, Respondus, and publisher-based online products
- Experience creating complex user interface applications and back-end databases that support faculty members, training, and instruction
- Experience in data mining and data analytics
- Experience with C#, C++, HTML, JavaScript, ASP.NET, Colleague Studio, Unidata, Uniquery, Unibasic, Informer Reports, Colleague
About Guilford Technical Community College
Guilford Technical Community College offers more than 80 programs of study and continues to support success through innovative education, training and partnerships. The college offers associate degrees, diplomas and certificates as well as noncredit courses in professional development, personal enrichment, job training, career development and basic education. As the third largest of 58 community colleges in the North Carolina Community College System, GTCC serves more than 40,000 students annually from its Jamestown, Greensboro, High Point, Aviation and Donald W. Cameron campuses as well as its Small Business Center in Greensboro and High Point.
https://careers.cosn.org/jobs/21376040/programmer-senior-elearning-institutional-research-systems-administrator
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