Posted: 07-Nov-25
Location: Ann Arbor, Michigan
Internal Number: 270615
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter must include a brief summary of the type of IT environment you currently work in (e.g., size of environment, technologies, platforms). It should also specifically address your interest in this position and outline experience directly relevant to the role.
The Survey Research Center (SRC) within the Institute for Social Research (ISR) at the University of Michigan is seeking a Systems Administrator Senior to join our Computing and Multimedia Technologies (CMT) team. This role is primarily focused on supporting and maintaining Microsoft Windows Server environments, including Hyper-V virtualization and on-premises infrastructure. Additional consideration will be given to candidates with experience managing cloud-based services and Linux.
As a Systems Administrator Senior, you will manage, monitor, and support critical IT systems that serve the ISR community. You will apply technical, troubleshooting, and communication skills to ensure system availability, security, and performance.
The Systems Administrator Senior will report to the Director of CMT.
- Deploy, configure, and maintain Microsoft Windows Server environments, including Active Directory, Group Policy, and Hyper-V virtualization.
- Manage user accounts and access permissions across multiple systems.
- Support and monitor on-premises infrastructure, including servers, storage, and networking components.
- Assist with cloud service integration (e.g., Azure, Microsoft 365, or similar platforms).
- Troubleshoot and resolve issues related to servers, virtualization, and system performance.
- Ensure compliance with security standards, assist with vulnerability remediation and implement system hardening best practices.
- Collaborate with IT staff and end users to deliver high-quality service and support.
- Participate in disaster recovery planning, backup management, and business continuity processes.
- Maintain system documentation and contribute to IT process improvements.
- A bachelor's degree in information technology, computer science, or a related field, or an equivalent combination of education, certification, and experience.
- At least 6 years of professional experience administering Microsoft Windows Server environments.
- Hands-on experience with Hyper-V virtualization.
- Demonstrated knowledge of Active Directory, DNS, DHCP, and Group Policy.
- Experience managing on-premises server hardware and infrastructure.
- Demonstrated troubleshooting and problem-solving skills.
- Ability to work both independently and collaboratively in a team environment.
- Experience operating services in cloud platforms such as Microsoft Azure or AWS.
- Linux server administration experience (Ubuntu, CentOS, or RHEL).
- Familiarity with system monitoring tools, scripting (PowerShell, Bash), and automation.
- Experience with backup/recovery tools, disaster recovery, or high-availability solutions.
- Understanding of security practices, patch management, and compliance frameworks.
- Prior experience in an academic or research environment.
This position will require access to federal project data and systems, some of which are subject to security clearance and training requirements. Candidates must agree to submit to SRC-funded background and security checks and be able to obtain security clearance (up to federal level 5) within 6 (six) months of hire. Please be advised that current federal security clearance requirements limit level 5 clearance to U.S. citizens.
This position requires participating in after-hours on-call services in rotation with other staff. Occasional work time outside normal business hours is required for resolving emergent issues and performing system maintenance.
The Institute for Social Research (ISR) at the University of Michigan seeks to create a community of respect and authentic collaboration by recruiting and retaining individuals that represent a variety of voices as a reflection of our commitment to serve the people of Michigan, to maintain the excellence of the university, and to ground our research in varied disciplines, perspectives, and ways of knowing and learning.
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third-party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
The Institute for Social Research (ISR) at the University of Michigan seeks to create a community of respect and authentic collaboration by recruiting and retaining individuals that represent a variety of voices as a reflection of our commitment to serve the people of Michigan, to maintain the excellence of the university, and to ground our research in varied disciplines, perspectives, and ways of knowing and learning.
Institute for Social Research job openings are posted for a minimum of fourteen (14) calendar days. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
The University of Michigan is an equal employment opportunity employer.