NETWORK/COMPUTER SYSTEMS ADMINISTRATOR

1. OBJECTIVE

1. To provide excellent service to our members, our fellow employees, and our external stakeholders.
   
   
2. To install, configure, and support the organization’s computer systems including local area network (LAN), wide area network (WAN), internet system, and all communications systems.

1. To maintain and make available network hardware and software and monitor network systems to ensure availability to all system users.

1. REPORTING RELATIONS

1. Reports to: IT System Supervisor

1. Directs: None

• RESPONSIBILITIES AND AUTHORITIES

1. Diagnose hardware and software problems, and replace defective components.

1. Perform data backups, disaster recovery operations and administer data retention environment.

1. Maintain and administer computer networks and related computing environments, include computer hardware, systems software, applications software and all configurations.

1. Apply OS patches, software upgrades and new releases on a regular basis; upgrade administrative tools and configure/add new services as necessary.

1. Plan, coordinate, and implement network security measures in order to protect data, software and hardware.

1. Maintain user security levels and manage e-mail accounts.

1. Identifies, reports, and resolves security violations.

1. Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.

1. Perform routine network start up and shutdown procedures, and maintain control records.

1. Design, configure and test computer hardware, networking software and operating system software.

1. Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.

1. Train employees in computer system use.

1. Gather data pertaining to user needs and utilize the information to identify, predict, interpret, and evaluate system and network requirements.

1. Confer with network users about how to solve existing system problems.

1. Create, change and delete user accounts.

1. Analyze equipment performance records in order to determine the need for repair or replacement.

1. Maintain logs related to network functions as well as maintenance and repair records.

1. Research new technology and implement it or recommend its implementation.

1. Maintain an inventory of parts for emergency repairs.

1. Coordinate with vendors and with company personnel in order to facilitate purchases.

1. Review, analyze and maintain the organization’s telecommunications systems and provide employee training of the system’s features and functionality.

1. RELATIONSHIPS

1. President/CEO and Executive Staff: to request and provide assistance as required, to confer on problems, to seek necessary approval and to keep informed of department and cooperative policies; to discuss any unusual problems.

1. Other Personnel: to maintain a good work relationship by providing assistance and reports in a timely manner.

1. Confer with the outside agencies to ensure the proper operation of the current system of hardware and software.

1. Participate in educational activities and other programs to improve technical and other skills.

SPECIFICATIONS

EDUCATION

Associate degree or the equivalent, in computer or related subject is required.  Experience in a computer environment may substitute for part of formal training.

EXPERIENCE

Must have at least two-years of experience in a computer environment.  Additional formal training may substitute for part of experience. 

JOB KNOWLEDGE

Must possess a broad knowledge of commonly used concepts, practices, and procedures used in the computer industry and in telecommunications.  Must be able to obtain a working knowledge of cooperative operations and the computer applications normally needed for daily operations in a reasonable time.

ABILITIES AND SKILLS

Must be able to rely on experience and judgement to plan and accomplish goals; interpret and discuss information with others, which involves terminology or concepts not familiar to most people; regularly provide advice and recommend actions involving complex issues.

WORKING CONDITIONS

Usual office conditions.  Responsibilities sometimes require working evenings and weekends, sometimes with little advanced notice.  Some travel to branch office will be necessary.  Some travel (including overnight) outside the cooperative service area may be necessary. Must be able to work under pressure and meet deadlines. Must maintain a valid Kentucky driver’s license.

Must have at least two-years of experience in a computer environment.  Additional formal training may substitute for part of experience. 

Must be able to rely on experience and judgement to plan and accomplish goals; interpret and discuss information with others, which involves terminology or concepts not familiar to most people; regularly provide advice and recommend actions involving complex issues.

About Inter-County Energy Cooperative

We were built by and belong to the communities we serve. Cooperative Principles Voluntary and Open Membership Cooperatives are voluntary organizations, open to all persons able to use their services and willing to accept the responsibilities of membership, without gender, social, racial, political or religious discrimination. Democratic Member Control Cooperatives are democratic organizations controlled by their members, who actively participate in setting policies and making decisions. The elected representatives are accountable to the membership. In primary cooperatives, members have equal voting rights (one member, one vote) and cooperatives at other levels are organized in a democratic manner. Members’ Economic Participation Members contribute equitably to, and democratically control, the capital of their cooperative. At least part of that capital is usually the common property of the cooperative. Members usually receive limited compensation, if any, on capital subscribed as a condition of membership. Members allocate surpluses for any or all of the following purposes: dev...eloping the cooperative, possibly by setting up reserves, part of which at least would be indivisible; benefiting members in proportion to their transactions with the cooperative; and supporting other activities approved by the membership. Autonomy and Independence Cooperatives are autonomous, self-help organizations controlled by their members. If they enter into agreements with other organizations, including governments, or raise capital from external sources, they do so on terms that ensure democratic control by their members and maintain their cooperative autonomy. Education, Training, and Information Cooperatives provide education and training for their members, elected representatives, managers and employees so they can contribute effectively to the development of their cooperatives. They inform the general public, particularly young people and opinion leaders, about the nature and benefits of cooperation. Cooperation Among Cooperatives Cooperatives serve their members most effectively and strengthen the cooperative movement by working together through local, national, regional and international structures. Concern for Community While focusing on member needs, cooperatives work for the sustainable development of their communities through policies accepted by their members.

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